Last updated: 06/08/2019
About Sustainable House Day
Welcome to Sustainable House Day. Sustainable House Day (“SHD”, “we”, “us” and/or “our”) is a not for profit, national event across Australia featuring green homes opening to the general public. The event has been in operation since 2001 and from 2016 will be delivered by Renew. SHD collects and holds personal information for the purposes of running and promoting Sustainable House Day, associated ancillary events, local groups and participating local properties. Sustainable House Day is actively promoted via the domain: www.sustainablehouseday.com (Website) as well as social media accounts such as Facebook and Twitter (Social Media).
We take the privacy of your Personal Data and other information seriously.
If you have any questions or concerns, please do not hesitate to contact us by using the following link: http://sustainablehouseday.com/contact/
Information We Collect:
When you interact with us through the Website we may collect Personal Data and other information from you, as further described below:
Homeowners: We collect Personal Data from you when you voluntarily provide such information to the Website, such as when you register as a homeowner or create a home profile. The Personal Data we may collect includes without limitation your name, address, email address, property information, images and other personally identifiable information.
Other-Organisers: We collect Personal Data from you when you voluntarily provide such information to the Website as a local group or organisation that is coordinating SHD activities or ancillary events. The Personal Data we may collect includes without limitation group name, address, email address, postcode and other personally identifiable information.
Visitors: We collect Personal Data from you when you voluntarily provide such information to the Website as an individual looking to attend SHD or receive SHD marketing communications. The Personal Data we may collect includes without limitation name, address, email address, postcode and other personally identifiable information.
Event Day Data: Homeowners and local groups may collect the Personal Data of Visitors entering an SHD participating property or ancillary event. This data will be collected for the purposes of security, with attendees having the ability to OPT-IN to SHD communications. All homeowners and local groups will be responsible for the collection and protection of this information.
Our Use of Information That We Collect:
Access and Use:
• Visitors: If you provide Personal Data in order to obtain attend SHD or receive SHD communication updates, we will use your Personal Data to send you SHD event updates and addresses.
• Homeowners and Other Organisers: If you provide your Personal Data as a homeowner or local group the information nominated by you to share publicly will be made available on the Website with the express purpose to encourage attendance to your property or SHD event. The Personal Data nominated as personal such as name, email address, telephone number and login information will remain Private.
• Internal Business Purposes: We may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Services, to better understand our users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
• Marketing: We may use your Personal Data to contact you in the future for SHD marketing and advertising purposes, including without limitation to inform you about SHD news events and offers. SHD partners may also use this Personal Data for the purpose of providing promotional and/or marketing materials that we believe might be of interest to you.
Our Disclosure of Information That We Collect:
SHD is not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will NOT sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below:
Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of third parties, (iii) to prevent, investigate, or identify possible wrongdoing in connection with the Services, (iv) to act in urgent circumstances to protect the personal safety of users of the Services or the public, or (v) to protect against legal liability.
Storage and Security:
We may store Personal Data itself or such information may be included in databases owned and maintained by Renew. We take what we believe to be reasonable steps to protect the Personal Data provided via the Website from loss, misuse, unauthorised access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data via the Internet.
Update for GDPR
Renew extends General Data Protection Regulation (GDPR) rules to all EU citizens. Unsubscribing from communications can be managed within any email received from Renew, and you can contact us for requests to erase data.
Renew allows paid advertising to appear on our websites from third parties who have entered into a commercial agreement with us. All such advertising is vetted by Renew before being allowed to appear on its websites. Specifically, Renew does not allow advertising from Google’s AdSense (or any other third-party) advertising network to be displayed.
Access to Information:
Homeowners, Other Organisers and Visitors may access and update their Personal Data being stored by us by logging into their profiles.
If you have a complaint about SHD’s privacy practices you should write to us at Renew, Level 1, 39 Little Collins St., Melbourne VIC 3000 or contact us here: http://sustainablehouseday.com/contact/. We will take reasonable steps to work with you to attempt to resolve your complaint.