Show your home form

These Terms and Conditions Agreement outlines the responsibilities, rights, and obligations of homeowners (“Participants”) who are opening their homes for Sustainable House Day 2026 (“Event”). By signing this agreement, Participants agree to comply with the following terms to ensure a safe, educational, and enjoyable experience for all involved.

1. Participation Requirements

1.1. Participants must own the property or have explicit permission from the property owner to showcase the property during the Event.
1.2. The home must demonstrate sustainable design, technologies, or practices, such as energy efficiency, water conservation, or environmentally friendly materials.
1.3. Participants must complete and submit all required forms and documentation by 15th March 2026.
1.4. No display homes are permitted. Any new builds must be all-electric. Homes under construction can only participate online and are not permitted to open for in-person tours. Retrofit homes should be on a committed pathway to getting off gas.

2. Preparation and Presentation

2.1. The property must be clean, safe, and presentable for visitors.
2.2. Participants are responsible for displaying printed materials and signage provided by the Event organiser.
2.3. Participants agree to a site inspection by the organising team if deemed necessary.
2.4. Participants must ensure any pets are contained safely or taken off site for the duration of the Event.
2.5. Participants are responsible for removing any personal items (if preferred or requested) from display for the duration of the Event, including family photographs, artwork, or memorabilia.
2.6. Participants are responsible for securing any valuables and medications.
2.7. Participants are encouraged to notify their neighbours as a courtesy (where applicable).

3. Health and Safety

3.1. Participants must ensure their property complies with all relevant local health and safety regulations.
3.2. Participants must identify any potential hazards (e.g., uneven surfaces, restricted areas, chemicals) and clearly mark or mitigate them.
3.3. First aid resources should be available on-site or nearby during the Event.
3.4. Participants should document any injuries or incidents, record key details (who, what, when), and notify Renew as soon as possible.
3.5. Participants must create an emergency evacuation plan and communicate to visitors where the designated meeting place is located in the event of an emergency.
3.6. Participants should follow good hygiene practices to protect themselves and visitors from viruses such as colds, flu, and COVID-19. Provide hand sanitiser where possible and encourage spacing in small or enclosed areas.

4. Visitor Management

4.1. Participants agree to welcome visitors during the designated Event hours and provide guided tours.
4.2. A maximum number of visitors at one time should be set to prevent overcrowding.
4.3. Participants may request volunteer support for visitor management.
4.4. Participants must inform visitors of any special requirements such as no shoes, off-limit areas, or photography restrictions, and must display relevant signage provided by the Event organiser.
4.5. Visitors will not have access to private bathrooms. Participants should direct visitors to nearby public toilets or the National Public Toilet Map.
4.6. Participants agree to keep a record of visitor attendance and provide this to the Event organiser within 5 working days of the Event.
4.7. Only visitors with a valid ticket may enter the property. Visitors without a valid ticket will not be covered under the Event organiser’s public liability insurance.

5. Insurance and Liability

5.1. Participants must have adequate Home and Contents insurance.
5.2. Event organisers will not be held liable for property damage, theft, or personal injury occurring during the Event.

6. Privacy and Media Consent

6.1. Participants consent to the use of their property name, suburb, and photographs for Event marketing and promotional purposes at the discretion of the Event organiser.
6.2. Participants acknowledge that any home tour videos become the property of Renew and may be used for marketing and promotion.
6.3. Any areas or information that should remain private must be communicated to the Event organisers in writing.

7. Cancellation and Force Majeure

7.1. Participants may withdraw from the Event by providing written notice at least 7 days prior.
7.2. Participants reserve the right to cancel due to illness and must notify the Event organisers as soon as possible.
7.3. Event organisers reserve the right to cancel or modify the Event due to unforeseen circumstances, including but not limited to natural disasters, public health emergencies, or extreme weather.
7.4. In the case of severe weather warnings, the Participant may decide whether to cancel their in-person Event participation and must notify Renew.
7.5. Tickets paid for by visitors will be refunded only under the above circumstances.

8. Code of Conduct

8.1. Participants agree to treat all visitors, volunteers, and Event staff with respect and courtesy.
8.2. Participants must not engage in discriminatory, offensive, or unsafe behaviour during the Event.

9. Dispute Resolution

9.1. Any disputes arising from this agreement shall first be addressed through mediation with the Event organisers.
9.2. If unresolved, disputes will be governed by the laws of the relevant jurisdiction.

10. Agreement

By ticking “Yes, I agree” on the online homeowner application form, Participants acknowledge that they have read, understood, and agree to these Terms and Conditions.

This document ensures clarity and protection for both homeowners and organisers, fostering a successful and organised Sustainable House Day 2026.